The association Netz.ac e.V. offers you extremely affordable, real high-speed access with FTTB glass fiber technology (Fiber to the basement) to the RWTH Aachen network. This service is not an internet connection as with commercial providers.
The network is managed and renewed by the association’s volunteers. Like you, we are also students and live with you in the dormitories. We are always looking for new people with whom we can continue to maintain and expand the network. If you are interested, drop by!
Your benefits
Our services at a glance
Frequently Asked Questions
If you have any further questions just contact us.
What happens when I leave?
Please inform us of your departure as soon as possible using the corresponding self-service function, and we will promptly transfer any available credit to a bank account of your choice.
Is there WLAN in the entire facility?
Our WiFi networks "kaworoam" and "kaenguroam" are available in the entire facility. You can use it directly after your registration. In addition, we provide a LAN port in every room.
How can I contribute?
We are always looking for volunteers to help us run the network.
Just join us in one of our office hours.
Where and when do the office hours take place?
The upcoming office hours can be viewed here.
You can also reach us at any time via the contact form.
My network no longer works! What can I do?
Please check your network status independently in our Self-Service portal. If this does not solve your problem, please contact us. We will try to get to the bottom of the problem as soon as possible.
Can I connect to the WiFi with my device?
In principle, any number of devices can be used in our WiFi. We use the WPA2 EAP (or WPA2 Enterprise) standard for our WiFi. Unfortunately, this is not supported by all end devices. If one of your devices is affected, please contact us. Together we will look for a solution to the problem.
The WiFi reception in my room is not good. What can I do?
The dormitory is large and unfortunately we are not able to achieve perfect coverage with WiFi everywhere. We are constantly trying to improve the coverage and quality of our WiFi. If you have any suggestions regarding the WiFi or if you would like to help us to expand the WLAN infrastructure, please contact us. We are thankful for every help!
Please note: The use of your own WiFi router in our network is unfortunately not possible!
